We stand 100% behind our product.  We warrant satisfaction and guarantee our products are free from defect and substantially conform to product specifications.  For all our products, this warranty and guarantee shall be for a period of (12) months from the date of purchase.

• Customers are guaranteed 100% product satisfaction. Within twelve (12) months from date of purchase a customer may; (a) obtain a new replacement for any defective product; or (b) cancel the purchase, return the unused product in resalable condition and obtain a full refund on the unused products. In all cases proper notice, proof of timely purchase and timely return of the product is required to be given to source of purchase, we reserves the right to reject repetitive returns and to refuse selling to customers with unreasonable repetitive returns.
   
• For all returns, customers shall call our customer service to obtain a Return Authorization Number (RAN).  The RAN  has to be included in the returned products so that the refund can be properly processed.

Our Privacy and Security Promise To You 

Your satisfaction with this site is important to us. Assuring the privacy and security of all the information you share with us on this site as an important part of that satisfaction. We want to be open and clear with regard to how we handle your personal information. Find our policies listed below. If you have any questions regarding these policies, we invite you to email us at privacy@vision-health.net .


This policy addresses the information we collect, how we use it and how we protect it.
 

• PROTECTING YOUR INFORMATION
  Vision-Health.net uses a secure server. The secure server software (SSL) encrypts ALL the information you provide us including your name, address and credit card number before it is sent to us so that it cannot be read as it travels to us over the Internet. Once we receive it, all of the customer information we collect is protected against unauthorized access. Although we intend to take all reasonable steps to prevent the introduction of viruses and other destructive materials or hackers, we cannot and do not guarantee or warrant that this Website or materials that may be downloaded from this Website do not contain such destructive features. We are not liable for any damages or harm attributable to any of the foregoing. Because of our comprehensive policies on privacy and security, Vision-Health.net has been given the following seals of approval:
  
  
   
• MAKING PURCHASES WITH YOUR CREDIT CARD
  When you order products on the site, we need to know your name, email address, mailing address, credit card number and expiration date. This allows us to fulfill your order and to notify you of your order status. Again, all of this information is encrypted before it travels over the Internet for your protection and security.
   

• DON'T WANT TO USE YOUR CREDIT CARD ON THE INTERNET? No problem. Just call the customer service center at 604-303-6770.
  
  
   
• USE OF COOKIES
  A cookie is a small text file used by Vision-Health.net to identify you. Cookies sometimes receive an undeserved negative reputation because they are used to identify site visitors. In fact, Cookies are safe - they cannot deliver computer viruses to your computer and other computer servers cannot read them, personal information cannot be obtained by other computers. Cookies tell us it is you whenever you return to our site so we can recall what information you have provided us in terms of what you like and want to do on our site. We use Cookies to personalize your site visits and also to authenticate that visitors coming from other distributor sites are recognized as being customers of a specific distributor. Cookies are just a unique identifier shared between you and us - we do not share them with anyone else.
  
   
• SHARING INFORMATION WITH THIRD PARTIES
  Vision-Health.net does not sell, trade or rent your information to any unrelated third party.
  
   
• LINKS TO OTHER SITES
  Vision-Health.net contains links to other third party websites. These sites provide our customers with additional information that may make your Vision-Health.net shopping experience more beneficial. All of these sites are owned and operated independently of Vision-Health.net. Each has their own separate privacy and data collection policies. Vision-Health.net has no responsibility or liability whatsoever for the independent actions or policies of these independent sites and is not responsible for the content or practices of such sites.
  
   
• OPTING-OUT OF E-MAILS
  Vision-Health.net collects email addresses at various point in the site. Each of these areas collects email addresses in a separate database, each with it's own "opt-out" option. Providing your email address in any of these areas is ALWAYS optional. If at any time you wish to stop receiving any email messages from us, simply click on the Opt-out message in any of the email messages we may send to you. Your email address will be automatically removed from that specific database of email addresses.
  
   
• PUBLIC DISCUSSION FORUM
  While Vision-Health.net encourages the free exchange of ideas, we reserve the right to edit, delete, or modify online posting. We are not responsible for the content expressed by others online and the views expressed are solely the responsibility of the person posting such content. Although we reserve the right to block, alter or delete public postings, it is not our responsibility to do so. By using the Website, each person agrees NOT to place on the Website or transmit any of the following: (1) content that is defamatory, libelous, threatening, harassing, or in violation of applicable law; (2) material that contains adult content that may be considered to be indecent, obscene or sexually offensive; (3) content that infringes on the rights of others, including privacy, publicity, copyright, trademark and other proprietary rights; (4) material that contains viruses or other destructive materials or corrupted data. You are responsible for any content that may be posted using our account, including liability for harm caused by such content Your failure to observe any of the limitations or obligations of this agreement may result in civil or criminal liability, as well as termination of your account.

  We encourage you to share ideas and suggestions with us. You agree, however, that if you submit any ideas, suggestions or testimonials to us, we have the right to use your submission in any manner that we deem appropriate, including posting on the Internet. By submitting such material to us, you grant us a royalty-free, worldwide, perpetual license to use such material in any manner we choose.
   

• YOUR CONSENT
  By using our web site, you consent to the collection and use of the data you provide to Vision-Health.net. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what data we collect and how we use it. If any part of this agreement is held invalid or unenforceable, that potion shall be construed consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. Limitations of Liability and Warranty. This website (which includes any goods, services, content or other information that may be used or purchased from this website) is provided "as is," without warranty of any kind. You may rely on this website solely at your own risk. Advice, opinions and statement should not be relied upon when making important personal, medical, legal or financial decisions. You should consult a professional to obtain specific advice appropriate to your circumstances.

• LIMITATION OF LIABILITY
  This web site (which includes any goods, services, content or other information that may be used or purchased from this web site) is provided "as is," without warranty of any kind. You may rely on this web site solely at your own risk. Advice, opinions and statement should not be relied upon when making important personal, medical, legal or financial decisions. You should consult a professional to obtain specific advice appropriate to your circumstances. We do not make any warranties, express or implied, including without limitation, warranties of merchantability, fitness for a particular purpose, compatibility, security, correctness, completeness, usefulness, or non-infringement with respect to this web site or any information or goods that are purchased using this web site. You assume full responsibility and risk of loss, including loss of data, resulting from your use of this web site. Although we intend to take all reasonable steps to prevent the introduction of viruses and other harmful material, we do not warrant that this web site is free of viruses or other potentially harmful components. We do not warrant that this web site will be uninterrupted or error-free, and there may be delays, omissions, interruptions and inaccuracies in the content or other materials or goods available on this web site.

• RELEASE
  You agree that MPS International Marketing Inc., owner of Vision-Health.net,  (including without limitation its officers, directors and employees) will not be held liable for any claims, damages or costs, whether direct or indirect, consequential or special, arising out of or in any way connected to your use or inability to use this web site or any hyperlinked web site, or any information or goods that are purchased using this web site, including lost profits, business interruption, loss of programs or other data, or otherwise. In addition, you agree that we may not be held liable for the conduct of other members associated with this site, including but not limited to activities relating to message boards or chat rooms, or any other services that may be offered in the future. You hereby waive any claims, whether based on contractual, tort or other grounds, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow for limited liability or exclusion of implied warranties, so not all of the above limitations may apply to you.

• INDEMNITY
  You agree to indemnify MPS International Marketing Inc. (including without limitation its officers, directors and employees) against any and all claims and expenses, including attorneys' fees, arising out of or in any way connected to your use of this web site. This expressly includes, without limitation, liability arising from your violation or infringement of any rights of others, including intellectual property rights, or libelous or unlawful postings.

• SEVERABILITY
  If any part of this agreement is held invalid or unenforceable, that potion shall be construed consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

• TELL US WHAT YOU THINK
  Vision-Health.net welcomes your feedback and questions about our privacy policy. Send your e-mail to privacy@vision-health.net. Or you can contact us at our Business address.
   

   

  MPS International Marketing Inc.
  Unit 2, 3671 Viking Way
  Richmond, B.C.
  Canada V6V 2J5
  Attention: Customer Service
  Tel: 1-604-303-6770
  Fax:  1-604-303-6790

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